Services Online

Job Code: 2400
Pay Grade: 021
FLSA Status: Exempt 

• Ensures that IS systems are properly functioning and providing necessary support.
• Performs as a team leader in design, coordination of computer repair services, support, operation and upgrades.
• Maintains existing software applications. Coordinates system modifications or replacements based on user requirements or system upgrades.
• Conducts user training as needed. Provides technical support and assistance by establishing procedures, technical reports, computer programming, answering routine questions or resolving problems.
• Participates in budget planning for information systems equipment and software.
• Analyzes user requirements, new systems for procurement, recommends alternative solutions.
• Writes detailed system specification for Request for Proposal documentation. Tracks expenditures of funds.
• Advises management on the status of information systems projects and provides expert technical advice on information systems matters affecting the department.
• Participates in meetings with regards to strategic information systems development within Orange County. Coordination of projects that involve other agencies and outside vendors.
• Provides guidance to staff as to the priorities of jobs that they are to be working on. Changes this guidance as necessary to complete the department's goals in a timely manner.