Services Online

Duties may vary based on area of assignment. The following are representative duties; it is not the intent to capture all duties performed by this classification.

• Supports the administration of the day-to-day operations of Human Resources (HR), performing work in recruitment, selection, classification, compensation, employee and labor relations, benefits, retirement, training, records management, and other related services.
• Participates in the recruitment and employment process.
• Initiates all paper and electronic forms for payroll actions, including hiring, promotion, reassignment, terminations, salary changes, etc.
• Photographs new employees, contractors, and vendors and prepares identification badges based on assigned security levels.
• Provides information to department management, employees, applicants, and the public regarding job descriptions, pay plans, ranges and salary rates, policies and procedures, media requests, and employment or income verification.
• Provides basic employee relations information, issues grievance forms, and schedules hearings.
• Maintains employee disciplinary action and grievance files and enters data for tracking purposes.
• Maintains paper and electronic files on various HR-related issues, including staffing, position vacancies, reclassifications, training attendance, and personnel actions.
• Follows proper records retention guidelines.
• Serves as a liaison between employees, departments, and the Payroll Department in resolving employee issues and questions.
• Performs time and attendance tracking.
• Schedules rooms, registers attendees, creates rosters, transcripts, and certificates, and performs other training-related activities.
• Provides information on County benefits plans, assists employees with enrollment and termination of benefits, and ensures payroll deductions are accurate.
• Collects all supporting documentation and completes family status change requests.
• Acts as a liaison with insurance carriers regarding specific employee concerns or benefits problems.
• Communicates County benefits plans and programs during "Connections" (new employee orientation).
• Provides information on retirement and benefits to retiring employees.
• Coordinates and facilitates Florida Retirement System (FRS) employee enrollment and membership designation changes and resolves issues and errors.
• Assists in the administration of the Employee Leave Bank.
• Understands policies and procedures, answers general questions, and researches issues.
• Issues Family and Medical Leave (FML) paperwork to employees or supervisors.
• Reviews documents for completeness.
• Prepares and distributes related correspondence.
• Performs data entry for tracking purposes.
• Performs other related duties as assigned.