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Job Description
| METER READER II |
Job Code: 8897
Pay Grade: 011
FLSA Status: Non-Exempt
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| General Functions |
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This key position performs routine and non-routine semi-skilled field work including reading meters and identifying repair or replacement needs to include reporting malfunctioning meters and unauthorized connections. Responsible for collecting accurate monthly readings from all water and reclaimed water meters within the service area, ensuring customers are billed accurately based on actual consumption, meeting bond covenants, and avoiding estimated bills that could lead to customer dissatisfaction and escalations.
Work is performed under the supervision of the Utilities Account Supervisor. Performance is reviewed through observation, meeting, number of meters read, accuracy and achievement of desired results. |
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| Representative Duties /Assignments |
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Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.
- Reads water, reclaimed water, and specialty meters accurately to ensure proper billing for customers.
- Identifies and reports unauthorized connections for further investigation, including missing meters, illegal water usage, or meter tampering.
- Reports meters needing repair or replacement and any leaks discovered during meter readings, including instances where meters register consumption at the time of the visit.
- Uploads daily readings by properly docking or linking the handheld device to transmit the collected data.
- Drives to and from assigned routes, adhering to traffic and safety laws while completing meter readings and returning to the office daily.
- Verifies routes on handheld device to ensure alignment with daily assignments and performs quality control at the start of each workday to prevent errors.
- Maintains vehicle by tracking mileage, cleaning the vehicle, refueling, and reporting any damage.
- Performs other related duties as assigned.
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| Minimum Qualifications |
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One (1) year of experience in meter reading. An equivalent combination of education and experience may be substituted.
Must possess and maintain a valid Florida Driver's License. |
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| Preferences |
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Ability to read, write and follow oral and written instructions.
Ability to operate the Itron Mobile application on an Android device.
Thorough understanding of Orange County roadways and specifically our service area. |
8/5/2025
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