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Job Description
| SENIOR METER READER |
Job Code: 8898
Pay Grade: 013
FLSA Status: Non-Exempt
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| General Functions |
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This key position performs routine and non-routine field work including reading specialty meters and identifying repair or replacement needs to include reporting malfunctioning meters and unauthorized connections. Responsible for collecting accurate monthly reads from all water and reclaimed water meters within the service area, ensuring customers are billed accurately based on actual consumption, meeting bond covenants, and avoiding estimated bills that could lead to customer dissatisfaction and escalations to include coordinating meter readings, resolving customer issues and supervising assigned staff.
Work is performed with considerable independence and the exercise of independent judgment under the general supervision of the department manager or other designated supervisor. |
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| Representative Duties /Assignments |
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Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.
- Supervises, trains and monitors assigned meter reading staff to include coordinating the task of reading meters.
- Reads water, reclaimed water, and specialty meters accurately to ensure proper billing for customers.
- Identifies and reports unauthorized connections for further investigation, including missing meters, illegal water usage, or meter tampering.
- Reports meters needing repair or replacement and any leaks discovered during meter readings, including instances where meters register consumption at the time of the visit.
- Uploads daily readings by properly docking or linking the handheld device to transmit collected data.
- Drives to and from assigned routes, adhering to traffic and safety laws while completing meter readings and returning to the office daily.
- Verifies routes on the handheld device to ensure alignment with daily assignments and performs quality control at the start of each workday to prevent errors.
- Maintains vehicle by tracking mileage, cleaning the vehicle, refueling, and reporting any damage.
- Performs other related duties as assigned.
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| Minimum Qualifications |
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High School Diploma or equivalent and three (3) years of meter reading experience. An equivalent combination of education and experience may be substituted.
Must possess and maintain valid State of Florida Driver's License. |
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| Preferences |
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Thorough understanding of Orange County roadways and specifically our service area.
Experience working with Itron FC300, NVRS Software, and the Itron Mobile application on Android devices. |
8/5/2025
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